Case studies

MANAGEMENT OF COMMERCIAL SPACES

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The solution is an end-to end web-based BPM platform that allows companies to manage a complete rental lifecycle. The platform includes modules such as: BUSINESS CONCEPT The Solution Flow The Solution Modules PHASES – APPROACH Defining business concept and creating the application involved the following steps:

CAMPUS MANAGEMENT

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Growing an accommodation business is challenging especially when human resources are limited. Manual reservation management, manual room allocation of guests, keeping room inventory up-to date is time consuming.Companies in the accommodation segment are often confronted with: BUSINESS CONCEPT Our solution is a BPM platform that orchestrates main campus management activities: PHASES – APPROACH Defining business […]

AUTOMATION OF LOAN APPLICATIONS

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Shrinking liquidity in the market, normative pressures and a recessionary environment have pushed banks that want to remain competitive into improving traditional business processes. An average mortgage loan generates hundreds of pages together with an additional dozen of documents. In order to reduce costs, banks are now able to automate the mortgage process by using […]

SALES MANAGEMENT AND CUSTOMER RELATIONSHIP MANAGEMENT

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Market behaviour is constantly changing. Customers are expecting more level of service quality and customized products. Discovering, attracting, and acquiring new customers while retaining current ones is vital, but difficult without a proper tool. Lack of visibility inside the selling cycle and over the history with a certain client, lack of adapted communication, low transparency […]

GARNISHMENT MANAGEMENT

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The problems encountered by the Client were:   BUSINESS CONCEPT A management system objectified into a BPM Platform that orchestrates the entire garnishment activity through: PHASES – APPROACH Defining business concept and creating the application involved the following steps: BENEFITS TIME The Garnishment Management Process was automated by more than 70% COST CUTTING More than […]

CLAIMS MANAGEMENT

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CONTEXT  THE PROBLEM: OBJECTIVES: BUSINESS CONCEPT Claims Management Process Re-engineering. PHASES – APPROACH Defining business concept and creating the application involved the following steps: VALUE PROPOSITION BENEFITS TIME Reduced the processing time by 60% Reduced client complains by 30% after the first year

RESTRUCTURING UNDERPERFORMING ASSETS

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The client, a Romanian Retail bank with a network of over 200 subsidiaries needed to reduce the toxic assets portfolio At the moment, too much time was used for files processing, the client approach was inefficient, and staff had unclear information regarding the process roles and responsibilities. OBJECTIVE Increase the profitability by reducing the risk […]

PROCUREMENT MANAGEMENT

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Enterprise Concept’s Procurement Management Solution for Retail enables full transparency in the procurement – ordering – delivery – financial transactions flow, thus enabling the client – the biggest retailer on the EU market – to consolidate purchasing and enforce the correct workflow and logistical consolidation to optimize the cost and quality for sourcing. BUSINESS CONCEPT […]

LOGISTICS MANAGEMENT

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The Enterprise Concept Logistics Management Solution provided the retailer with a tool to improve the relationship between stores and warehouses, thus having a direct impact on the relationship with customers and the company performance indicators. BUSINESS CONCEPT The Logistics Management Solution provides some key functionalities: PHASES – APPROACH Defining business concept and creating the application […]

INVOICE MANAGEMENT AND LITIGATION

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The Enterprise Concept Invoice Management Solution provided the client with a simplified and automated tool for monitoring, managing, verifying and routing invoices for payment or correction. BUSINESS CONCEPT The solution started with the understanding the entire lifecycle of an invoice inside the company’s financial processes. The analysis highlighted the segments of the existing process that […]

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